

Expert Care, Instantly
Access instant veterinary advice from qualified professionals anytime, day or night without having to book an appointment. Get the immediate answers you need without leaving home.

Tailored to Your Pet
Our vets provide personalised, evidence-based advice tailored specifically to your pet’s unique health profile and needs.

Save Time & Money
Know exactly when a vet visit is necessary. Avoid costly and stressful out-of-hours visits by confidently managing minor issues at home.

Comprehensive Support
From triage care to nutrition advice and behavioural tips, our vets are here to support all aspects of pet care and wellbeing.
How Our Online Video Vet Service Works
What our customer's think
Frequently asked questions
What is MyPetHealthStore's 247VetLine Service?
247VetLine offers instant, round-the-clock veterinary advice directly from qualified professionals via phone, video, or live chat. It helps pet owners manage pet health concerns anytime, anywhere.
When should I use 247VetLine?
You can use our service whenever you have urgent pet health issues, general health questions, nutritional advice needs, behavioural concerns, or need support during difficult times like pet bereavement.
How does it save me money?
By providing immediate professional guidance, we help you understand whether an in-person veterinary visit is necessary, potentially saving you from costly and unnecessary emergency or out-of-hours visits.
Can 247VetLine replace my regular vet?
No. Our service provides advice and triage but does not replace your regular veterinary clinic. We help you decide when to visit your vet and prepare you with valuable insights for your appointment.
Is the advice personalised for my pet?
Absolutely! Our veterinary team gives tailored, pet-specific advice based on your unique circumstances and questions.
Can I use it for multiple pets?
Yes! Your monthly subscription covers advice for all pets in your household.
How do I sign up for the service?
Simply select your £4.99 monthly subscription and immediately gain access to our veterinary team through phone, video, or live chat. Cancel anytime.